Reviews

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Above and Beyond

I could not have wished for a better adviser than Ben. He has gone above and beyond to help and is such a nice person on a personal level as well as a professional level. It is a pleasure working with Ben and he will be first point of contact for any financial advice going forwards”.

Paul Sabourin

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Home improvements

Recently my husband and I asked Alan to remortgage our house in order to finance an extension and consolidate some debts.  Ignoring the fact, that he managed to negotiate a deal for us to borrow a further £20,000 without actually spending any more money (which was astounding in itself!) – I wanted to write and say how much we appreciated his clear, and understandable explanation of our remortgage, his availability to meet us at a time of our convenience, and his diligence in following our mortgage through to completion.
Alan made the entire process painless and hassle-free. Everything was easy to understand and we appreciated that he took into consideration our need for security and stability in repayments, rather than forcing us into a particular deal, (something which we have experienced in the past).
Needless to say I have no hesitation in referring his services to others and will I continue to do so
”.

Jo Smedley

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Highly professional

“We were signposted to Ben Richardson at Personal Touch Mortgages by the Nationwide Building Society when we were looking for short term finance to attempt to secure a house purchase. Ben responded immediately to our enquiry and in a very short period of time he gave us unbiased and helpful advice based upon our needs and wants. He secured an offer of finance very quickly which enabled us to begin meaningful negotiations with our potential vendor.

Ben is a highly professional and well informed advisor who we recommend wholeheartedly if you are looking for financial help and advice at what is a very challenging and stressful time”.

John and Janet Potter

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First-time buyer

Helped us to get our mortgage agreed and never gave up on getting us the best deal after lenders were changing their criteria just as the credit crunch hit. We were impressed with the lenders he had access to and all the different options were fully explained and we decided on a fixed mortgage to ensure we knew what our monthly payments would be.
Also helped us with our insurances and managed to reduce our contents insurance and we moved from a flat to a house, so again we were very happy with saving money and sorting it all out with well known companies and all with one advisor
.

David Uddgren

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Found me a great mortgage

“Ben Richardson was polite and helpful throughout the process. At times this was very stressful for me, but Ben remained positive and found me a great mortgage. I am extremely pleased with the service I received as it was efficient and I was kept informed throughout the process. Thank you for your help Ben it was much appreciated.

Marie

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Provided us with accurate and honest advice

Alan provides a first class service in the comfort of your own premises. He advises very well and if you have a great deal already he will honestly tell you, he is not out to get a sale from you no matter what.

Alan has a relaxed and friendly manner which instantly puts you at ease he does not hard sell and allows you full control of the final decisions, whilst supporting every option with a solid in depth knowledge so you can make an informed choice.

Melanie & Ben Chase

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House moves

I first met Alan a number of years ago, assisting with 2 house moves. Following both house moves, I would highly recommend Alan and the services to anyone looking for financial advice or assistance.

Alan proving to have a significant, up to date knowledge of all available deals in a fast changing market and keeping everything well within budget. I found Alan to be friendly, very professional, trustworthy and easily contactable at all times.

Matt Croft

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Buy to let

We were recommended to Alan last year when we were buying our first buy to let property. He helped us sort out the deposit, mortgage and insurances. 

In fact he made the process very simple and also sorted out all the legalities. We wouldn’t hesitate in using his services again and recommend him to anyone working through the minefield of mortgages.

Karen & John Neve

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Saved me thousands

Alan is a great advisor. He told me options that I didn’t even know where available to me, and in doing so has saved me thousands over the next few months..

Andrew Scargall

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Approachable and professional

Being a newcomer to the mortgage lending experience, initially when searching independently I found the process daunting to say the least. Fortunately, I consulted Alan; he made me feel at ease straight away and his advice was concise and reassuring. Alan is a friendly professional who is easy to deal with. I would have absolutely no hesitation in using his services again, or recommending him to friends and family in the future.

Michael Chuck