Above and Beyond

I could not have wished for a better adviser than Ben. He has gone above and beyond to help and is such a nice person on a personal level as well as a professional level. It is a pleasure working with Ben and he will be first point of contact for any financial advice going forwards”.

Paul Sabourin

Highly professional

“We were signposted to Ben Richardson at Personal Touch Mortgages by the Nationwide Building Society when we were looking for short term finance to attempt to secure a house purchase. Ben responded immediately to our enquiry and in a very short period of time he gave us unbiased and helpful advice based upon our needs and wants. He secured an offer of finance very quickly which enabled us to begin meaningful negotiations with our potential vendor.

Ben is a highly professional and well informed advisor who we recommend wholeheartedly if you are looking for financial help and advice at what is a very challenging and stressful time”.

John and Janet Potter


Found me a great mortgage

“Ben Richardson was polite and helpful throughout the process.  At times this was very stressful for me, but Ben remained positive and found me a great mortgage.  I am extremely pleased with the service I received as it was efficient and I was kept informed throughout the process.  Thank you for your help Ben it was much appreciated.



Provided us with accurate and honest advice

Alan provides a first class service in the comfort of your own premises. He advises very well and if you have a great deal already he will honestly tell you, he is not out to get a sale from you no matter what.

Alan has a relaxed and friendly manner which instantly puts you at ease he does not hard sell and allows you full control of the final decisions, whilst supporting every option with a solid in depth knowledge so you can make an informed choice.

Melanie & Ben Chase


House moves

I first met Alan a number of years ago, assisting with 2 house moves. Following both house moves, I would highly recommend Alan and the services to anyone looking for financial advice or assistance.

Alan proving to have a significant, up to date knowledge of all available deals in a fast changing market and keeping everything well within budget. I found Alan to be friendly, very professional, trustworthy and easily contactable at all times.

Matt Croft


Buy to let

We were recommended to Alan last year when we were buying our first buy to let property. He helped us sort out the deposit, mortgage and insurances. 

In fact he made the process very simple and also sorted out all the legalities. We wouldn’t hesitate in using his services again and recommend him to anyone working through the minefield of mortgages.

Karen & John Neve


Speedy remortgage

Dear Alan, We would like to say a big thank you for arranging our mortgage, your speed and professionalism was second to none.

We were amazed how easy you made it for us to achieve what we wanted to do, we are both in agreement that if we need any financial advice in the future we know you’re only a phone call away. Once again thank you.

Pete & Fiona Robinson


Knowledgeable and trustworthy

Alan has helped us over the years sorting out two buy to let mortgages, life insurance and house insurances. He keeps in regular contact and it is always good to hear from him when our current deal is almost expired, because he is on hand to take you onto the next “best deal”, and we find it really reassuring that someone is keeping an eye on our finances for us.  

Alan is knowledgeable and trustworthy and there is never any “hard sell”, just good honest advice, and we would highly recommend his services to anyone..

Mr & Mrs R.P. Fuller